Outstanding in
our City

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The realtor team of Tillie and Tom are experienced, professional and work tirelessly to provide excellent service. They went above and beyond to respond promptly to my many queries. They were an integral part of the process from the initial listing to the final sale of my first ...

— Maria

Tom sold our rural property in two weeks in the dead of winter. Because we have a very young daughter, showings and open houses were difficult, so it was important to get it done fast. Tom also went above and beyond to find us a property in the exact location ...

— Stephanie and Nancy

Tom provided us the best possible service, and made us feel incredibly important. Quick sale, and seamless process. Absolutely will refer Tom to anyone looking for a realtor!

— Tyler

Tom and Tillie provided the market knowledge and reassurance that I needed as a first-time home seller. Tom responded to my questions/concerns in a timely manner and valued my input in discussions about my home. When I hit a road block in selling my property, Tillie’s connections allowed me access ...

— Brenda

We would recommend Tom to any of our Family and or Friends.

— Greg and Michelle

Tom and Tillie Bastien did an excellent job selling my house. They answered all my questions and were an asset in dealing with unexpected and complicated issues that sometimes come up with the sale of a home. 5 years ago they served me well when I purchased my first home ...

— Paul

Tom Bastien helped me purchase a home and I was very pleased with his assistance. His mother (Tillie) sold my home a decade ago so I sought out the Bastien team with confidence remembering what a great job she did. Real estate talent and trustworthiness proved to be a ...

— Michael

1. Positive enthusiasm through some slow times. You didn’t low ball the house price to get a quick sale

2. Strategic Actions such as hosting local agents

3. Putting together a strong profile and selling points that were advertised widely

4. Listening to ...

— Theresa

I was referred to the Bastien Team by a colleague and consider myself quite lucky to have made that connection. In 2017, Tom and Tillie successfully assisted me with the sale of my former residence where a previous agent had been frustratingly unsuccessful. Their professionalism and knowledge ...

— Sonya

Our real estate transaction was complicated... To start, it was all very dreamy and seemed far out of reach for my husband and I. But... that all changed on our very first call with Tom when his advice made us realize it was not only possible but worth pursuing. Because ...

— Heather and Craig

My husband and I recently relocated from London, ON to the Ottawa area and reached out to Ramsay for his help in finding us a new home. Ramsay first connected us with a realtor local to us (in London) who was exceptional. He had our home sold - over asking, ...

— Sarah Simmons

Ramsay realized I was a first time home buyer and guided me to make smart decisions. I didn't know quite what I was looking for, but Ramsay was patiently able to help me find out and give me all of my options and his professional advice. His experience, background and ...

— Kristy Noelle

I was given Ramsay as my contact when I was transferred from Toronto to Ottawa by my employer. All I can say is WOW! From the moment we connected Ramsay was there for us to make sure my wife and I found the home we were looking for. Until the ...

— Mili De Silva

Honest to the bone, rock solid integrity and one of the hardest working agents in Ottawa.

There's a reason he had built his business based 100% on referrals from happy customers... You'll be happy too!

— John MacPhee

As a first time homeowner, I knew very little about the process. Ramsay was extremely informative, professional and trustworthy. Ramsay exceeded all expectations I could have had.

— Caitlin Huband

Tom is an efficient, effective, out-of-box thinker; he knows when to push back and when to let me be. Together with his backup Shannon the two of them worked around the clock tirelessly; and Ramsay his new partner is a walking encyclopedia. We knew if we were going to make ...

— Mike and Eva

We worked with Tillie and Melissa as first time home buyers looking in a house in Constance bay.

They helped us to stay on budget and we got a great deal on the house of our dreams.

They made us feel comfortable and positive during the ...

— Holly and Scott

“Tom & Ramsay worked with us diligently through the purchase of a new home and the sale of our existing home. Everything was seamless and they were always available when we had questions. The direction they provided us of what was needed to sell our home, resulted in an extremely ...

— Jeff & Lindsay

Tom Bastien was the best realtor ever!!! Couldn't have asked for a more dedicated and hardworking person! He made this whole stressful experience alot easier!!! We cant thank you enough Tom Bastien!

— Ash & Mike

The decision to market the waterfront, hobby farm, property we called home for 40 years was an emotional one. Bringing Team Tom, Tillie and Ramsay on board was one of our better moves. The team worked tirelessly to find purchasers who appreciated the value of peace, tranquility, natural beauty, ...

— Danny & Terry MacHardy

I cannot thank Tom, Ramsay, Tillie, and Shannon for all of their hard work, research, expertise, advice, and most of all patience! The entire team worked tirelessly to find my parents a home (not just a house, but a home) for them and their crew of animals! It was not ...

— Leeanna Bunner-Gill

The Innovation team is a very honest, positive and ethical group.

They helped us with the sale of an unusual property that had a lot of challenges.

They were very encouraging when we felt defeated!

Special thanks to Tom and Ramsay.



— Glenn & Joanne Carr

I became a client of Ramsay Ferguson when I was abruptly faced with selling the home of my late brother. Right from the beginning, Ramsay demonstrated appropriate patience and professionalism, and was not pushy in any way. He provided plenty of good advice re: options for preparing the ...

— Harvey

I was fortunate to work with Tom, Shannon and Ramsay for my home sale. This sale involved a tenanted home with beloved animals that was sold before but closed during the pandemic. There were an above average number of complexities, to say the least, and this team responded to us ...

— A. Campbell

Wow!! We had such a great experience selling our house with the BF Team (Tom, Ramsay and Tillie). The process of selling a house has changed so much since our previous sell/buy. The BF Team guided us thru the whole process – from preparing our house, to listing and presenting ...

— Tom & Linda Heffernan

Hands down one of the best realtors in the city!!! Ramsay provided deep industry knowledge that was incredibly helpful in guiding us through the process of buying our very first home. We had endless questions and concerns and he never faltered on providing us comfort and guidance. We felt really ...

— Tavis & Camille

Incredibly impressed with Ramsay and the Bastien Ferguson Team. Ramsay TRULY cared about finding the right home for our family and offered sound advice to our numerous questions. We felt very supported and knew he had our best interest at heart, which eased the stress of first time home buying. ...

— Leslie Knapp

Shannon / Tom / Ramsay,

I do have to say greatly impressed with your team, the quality of the service you guys offer and professionalism you bring to the table ... does significantly reduce the client side stress :-)

Konnie and I are both thrilled with the outcome ...

— Ben & Konnie Cliffe

Tom/ Ramsay,

Jane and I were extremely satisfied with result. Thank you.

“We used Innovation Realty to sell our condo. Tom and Ramsay exceeded our expectation in setting up a promotional video of our property - as result of this video, there was a steady stream of ...

— Jane & Larry

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